 Pleased with ServiceDear Sarah, I have one very very happy child!!! The skates fit perfectly. Thank you for all your help. The service has been out of this world. Speak to you when she needs the RF3's. Debbie S - by text
Hi Sarah, Just to let you know that my Zuca bag arrived today. Many thanks for your excellent service and your first class communication - very refreshing experience. Other companies should follow your example! I aim to shop with you again and now wish you ongoing success. R.W. Germany
I am 38 and have shopped all over the world and the service I have had from Wheels on Heels really has been the best so far. Last month I purchased an ice skating dress for a special occasion and then for future skating. I have not worn an ice skating dress for 30 years so this was a big thing. The service was personal, friendly, and efficient without being pushy or annoying. I spend very little on clothes, so was glad to be looked after with such an order.,No delivery problems either. Service to make me smile and sometimes you need something to make you smile. Thanks Wheels On Heels. I shall be back for more. S T - Darwen
Hello Sarah, The beautiful stunning dress arrived the next day after your call. Thank you very much. It is just right for me. I look forward to visiting the shop later this year. I will wear the dress for the first time in June, so will probably be in touch for tights, etc. Thanks again - S T - Darwen
Hi Sarah Just to let you know we received the parcel today and my daughter is absolutely delighted with the dress and just loves the leg warmers!! Many thanks for your help and quick delivery. Will certainly be back to order once she outgrows this dress. Thanks again L L
Hi Sarah, Just a quick to note to say I have received the dress this morning. Once again thank you foryour help. Regards V L
thank you sarah .i got the dress today its lovely and like it. i have tryed it on and it looks great . thanks again many thanks atlanta k - Hereford
Hi Got the skates today. Look brilliant I am going to have a very happy girl on Monday! Thanks you, From Mandy - Newmachar
Hi Sarah Arrived safely. Am thrilled! Thank you very much Mary C - Hair & Make Up Artist -BECTU, NASMAH ( Your fantastic, Sarah! Thank you so-o much! Customer service in the truest sense of the word. Looking forward to next week. Mary x )
Hi Sarah, Thank you for such a prompt service recieved trainers today, and my grandson is going to love them. Once again thanjk you so much. Many Thanks Mrs J E L. Govilon
Hi Sarah Just to confirm that I received the ice skating dresses safely yesterday - they fit - and my daughters are very pleased with them! So, here ends this particular transaction! Kind regards, K. M. Altrincham
Hi Sarah Just to let you know the Chloe Noel skating pants and tops arrived today. A s you can imagine when Phoebe saw the tattoo ones she was over the moon!! Both tops fitted both my girls perfectly too. Thank you for all your help. Best Wishes Linda K. Chelmsford
Hi Sarah, Just wanted to say thanks for the boots. Got them on Friday. Ellie is going to love them - especially the lights! Many Thanks, H.H. Newcastle upon Tyne
Hi there i just want to say thanks for a great service couldnt believe i got the stuff i purchased so quickly will definatly be using yourselfs again and recommending your company many thanks. S.S . Aberdeen
Dear Sarah I received the gypsy tie dress on saturday, it is lovely and fits her perfectly. Thank you very much. H.W. Hull
Sarah the delivery arrived yesterday at my neighbours and I now have the tights, many thanks for the prompt and efficient service - H.R. Warrington
Hi Sarah, The pants arrived this morning!!! The C XS fit perfectly, with room to grow too!! Thank you SO much for your help. Will be in touch shortly with regards to ordering a zuca bag. (we won't be such a pain this time - promise) Niamh says thank you, she's thrilled with it, she looks fab! Regards, S E
Hi Sarah, The jacket is fabulous!!! You're not having it back!! I've re-measured Niamh and going on the size of the C M, she wants to go for the C XS for the pants! The C M were falling off her! I finish at 2pm tomorrow so I shall send the pants back to you for delivery before 1pm on thursday. Thanks again. S E
Hi Sarah I just want so say a huge thankyou for all your help and understanding. The dresses arrived yesterday and my daughter was that excited last night that she couldn't sleep she loved them and they fit a treat they are beautiful. Thankyou so much again Sarah, and if you have any going in the sale age 10/12yrs let me know as its my daughters birthday soon. Kind regards L G - Nottingham
Dear Sarah It has arrived! Thank you very much. I am very impressed with the high level of service you have given us. We will be using you again. Thank you C N - London
Hi Sarah Just a wee note to thank you for my daughter's dress. Her face was an absolute picture when she saw it on Xmas morning, she was so happy and surprised we thought she was going to cry!! Hope you had a lovely Xmas and New Year, hope to deal with you again sometime. E M - Moray
Hi Sarah, Hurray, the skates are here! I received them yesterday. Everything is perfect, they fit good on me and I have been skating for the first time today. Definately it has been the right choice. Many thanks again for the quick shipping and your good advice. I will recommend your shop to my (ice)friends in any case! Kind regards C A - Hamburg
Hi Sarah Just a note to let you know that the Swizzle dress is a perfect fit, so both my girls look lovely in their new dresses! Thanks for all your help. Kind regards L C - Guildford
Hi Sarah. I have tried phoning this morning. Have received parcel. Thank you so much. Have a lovely Christmas. L G - Chester
Hi Sarah, I just took delivery of our bag at 3.45pm on Saturday - thank you. My 10 year old daughter's battered old suitcase finally broke at ice skating earlier today - she is going to be delighted on Christmas morning :) Thank you for our prompt despatch and communication. C W - Hampshire
Sarah, Received those skates. Nice snug fit! Thanks alot! Happy Christmas! G B - Dartry, Dublin.
Hi Sarah Just a quick mail to let you know that the parcel arrived on Friday and I am delighted with everything. Thanks very much for all your help and I hope to order some items from you in the future. Have a very happy Christmas D McG - Glasnevin, Dublin
Dear Sarah, Your pack reached us today and we are delighted with the contents; excellent quality and only a little strategic shortening of sleeves needed. Mario will be looking the part; now he has to make sure his skating is up to scratch! Many thanks for your help and advice, M K - Modena - Italy
Thanks, Order received Thurday 10th. Would just like to say thanks for great customer service and keeping me posted on what was going on. Hope you're both feeling a bit better, Merry Christmas. N H - Uxbridge
Thank you Sarah, brilliant service as always, goods arrived today and I think they will be ok size wise although I can't be 100 per cent sure until she tries them on. Thank you once again G B - Chichester
Hiya, I just wanted to let you know that the dress was stunning on my daughter and she was thrilled with it… Is there a similar one in pink? I’m looking for one for my other daughter but she’s a small age 7 so the sizing is a bit of a worry.. I’ll do her measurements and come back to you. Thanks a lot for your help and hopefully I’ll hear from you soon with regard to the Zuca seat pads. Take care, jen.
Thank you! I can't wait to get it, my wee girl's face will be a picture on Christmas morning. Emma M - Moray
Hi Sarah, Just to say many thanks for all your help and advice on the Zuca purchase. Will defo recommend you to friends and family for any special purchases and will certainly be in touch for more goodies for Mia!! Looking forward to receiving my order. Thanks Again Claire
Dear Sarah, I would like to thank you for the 2 dresses that arrived promptly last week. They were both perfect. The red dress perhaps a little on the small size(12-14) but perfect for the occasion. The lilac one was perfect so we are happy to keep both. Thank you very much for your good advice and we look forward to further purchases in the future. Kind regards, M A A von G
Hi Sarah, As you know I was badly let down by a local company for a Zuca Bag. I want to say a huge Thank You as I received the very same bag from you yesterday and I am more than delighted!! Thank you for your honesty, quick delivery and understanding, I really appreciate it and will definitely buy from you in the future. Thanks again L McC - Lanarkshire
thank u for gettin back to me, it was just to let u know i would buy of u again was really happy with the bag and how fast i got it thank u and i hope u have a happy christmas and a good new year. L M - co Meath
Hi Sarah Many apologies for not getting back to you but things have been very hectic what with work and selling our house and it totally slipped my mind. I would like to apologise for not returning your call! We received the Heelys the other day and they are fantastic. They are a 'little present' from Mum and Dad as Santa can not deliver everything so the boys tried them on and they are perfect!!! Your customer service has been fantastic. I have a few people coming into my store requesting Heelys and now I know where to send them. Once again many thanks. Michelle D - Leicester
Hi, just wanted to say that I recieved my order yesterday and Im sure my son will love them when he opens them on Christams Day ! Thank you for your correspondance and prompt delivery. Will definatley be reccomending you. Kind Regards N.M. Bolton.
Wow that was fast - the roller boots all arrived today and look good - they are hidden away now for christmas. Thank you Janice - Liverpool
Hi Sarah Please can you let me know if you have the Cloe Noel pants in stock black/fushia child size XS) we are also wanting the boat neck long sleeve fitted top which matches. Many thanks Vanessa PS The Zuca frame arrived today which you posted out to me, thank you so much
hi sarah, skates arrived and are a perfect fit. many thanks for getting back to me. i am so appreciative of your advice and help and will definitely be back again. from a very happy customer. kindest regards C.C. - Clontarf, Dublin (ps. didnt need to break them in at all, went skating once i received them and they are a dream to wear)
thanx very much for your help and quick service,i have one very happy boy,V.C - Milford, Surrey
HI, SARAH! THANKS FOR BRUTAL PRETTY DINOSOLES. HAVE A NICE WEEKEND. SEE YOU NEXT TIME... EVA - SLOVAKIA
Hi Sarah, I received the dress last Friday. It would be fine if you could email me when you post the other dress from the UK. I printed out a picture of the other dress and gave my daughter for her birthday, so that she could see the dress. She was very exited. I am looking very much forward to receiving the dress and I thank you very much for kind service. I will not be the last time I place an order on your site. Kind regards, B B - Denmark
Hi Sarah, We spoke in the week, I'm the costume assistant in cardiff. I received my zuca bag this morning and I'm so pleased with it and I love the cow print insert.... it was a fab second choice! Just want to thank you for the speedy delivery and excellent communication throughout, Speak to you soon re the seat cover and I now can't wait for the flowerz insert too! Many thanks, L M - Pontprennau
Hello Sarah, Pinnacle dress received this morning and I am very very happy. Many thanks C D-B - Streatham Common
Hello! The ZUca-bag arrived safely today. Thank You! T Lehtonen from Finland
Hi Sarah, Received the roller boots yesterday afternoon, I really appreciate all your help and prompt attention. I'm sure my granddaughters will be delighted with them Thanks,E.M. - High Wycombe
Hi sarah its vanessa. Just wanted 2 text and say a big thank you! Adults jerry's dresses arrived 2day. Very pleased wi them; now just got2 decide which to wear! Will be in touch next wk after comp, but thank you again 4 sorting it all out! Best customer service I have ever received. V. E-S (sent by text message)
Just dropping you a line to say thankyou for this evening. It was nice to catch up with you all and spend a bit of time skating. Louise feels more confident on her quads now thankyou once again. Peter & Louise
Hi just to let you know that the Sweatshirt went down a storm, everyone had a laugh and wanted to know where I got it from. Someone else asked me where the skirt came from,so hopefully they will be in touch with you. Thanks again for a wonderful service .
Hi Sarah I received Hollys bon bon skating dress in buttermilk on Saturday. Its a beautiful dress and fits her perfectly. Thanks very much for your excellent, friendly service and I would not hesitate in recommending you to anyone. H. W. (East Yorkshire)
Sarah - I just wanted to let you know that the white & pink storm skates turned up this morning - in time for my daughter's birthday tomorrow. Thank you so much for taking the time and trouble to help me - much appreciated. Your thoughtfulness and creativity have saved the day! Please show this email to your manager!! have a good weekend Kind regards - L.H. Tylers Green, Bucks
Hi, Item received thanks a lot. A.F.N. - Walsall (pink zuca frame, insert & seat cover)
Hello there, It will be around 19th Sept. My brother has a 50th birthday. The best bottle of wine awaits you. Could not have asked for better service. S. H. - Germany
Hi Sarah, Thanks for all your help with this. It makes such a nice change to be kept up to date with what is going on, and to know that you have been trying your best for me! It has also allowed me to update both sets of grandparents, who were buying the zuca case for Emily between them. Thank you also for sending the insert ahead, which arrived in time for her to open it with the rest of her presents. She loves the storm blue, especially as it is different to what anyone else has got up at the rink. I'm keeping my fingers crossed for the frame - I phoned DHL and they said they would be sending it out to me today from Reading, so fingers crossed! Thanks again for all your help, S.S. Binfield Bracknell
hi i just wanted to say thank you so much for your help with my daughters measurements, you were right the dress u sent was a perfect fit and she loved it so we will be keeping it, also i will phone in the next couple of days to order again once again thankyou for your patience. T.B.
hallo Sarah. I,m to old myself to be wearing Dino shoes, despite that I,d recommend you everytime. The Sun has eventually come out here in southern Germany hope yours has to. Mum lives with us here aswell , she came after here retirement. She knows were your Shop is. Seems to be at the posh end of Coranation Street, I image also the dear end as far as Rent is concerned. Were planing on coming over shortly hopefully with my youngest daughter Anja whose birthday it is next week.She will be five and has never been to England, dare say by then I can pop in for her next pair. Have a nice Evening S.H - Herdwangen-Schönach
Hi Sarah Just to let you know the dress arrived this morning, it is absolutely fine. Thanks for all your effort to get it to us on time. Regards J.G - Elgin
Thank you so very much for my Zuca bag order! Following your phonecall, it arrived the next day. I cannot stress how pleased I am with the service, and shall recommend you down at the rink. With regard to the Zuca Seat Cover Pad, I have gone global and managed to get one. Couldn't bear the thought of a missing birthday present! In view of this I would request that the money you are holding for the order be refunded and the back order cancelled. I would like to say how easy your website was to use, I am sure it will be one I visit frequently! I notice that you do a range of clothing - that's next on the shopping list. Many thanks again. I look forward to hearing from you. C.P. - Penarth
Sarah, The leotard has arrived and my daughter is absolutely thrilled with it. The service has been fantastic and I have recommend that some of her dancing friends to have a look at the site. Thanks again. E.E - Grantham
ORDER RECEIVED, THANKS FOR PROMPT DELIVERY, I HAVE A VERY HAPPY 5 YEAR OLD!!! L.C - Portlaoise
Hi Sarah sorry for the delay i havent been able to get on my PC. The dresses came on Friday. Fit perfect and tights are great. Thanks very much again for all your help i will be recommending you to my Roller Skating club x E.C - Altrincham
Hi Sarah Just to let you know that we received the dress on Tuesday and it fits perfectly. Thank you (and your secretary!) for a very quick and efficient service. Regards J.F
recived my order and love the dinosoles & so do my boys thanks J.D - Hamilton
Sara, Many, many thanks for your customer service and delivery of the dinosole shoes for my son. He lost his breath when he saw them, then finally squeaked 'I LOVE them!'. He has not removed them since getting them! Thanks again, Regards, A.D - Dublin
Thanks a lot. The blades arrived today. I am very content. Being your customer is true pleasure. Best regards. B.K - Poland
Hi Sarah, Got the dinosoles today. Just letting you know they are a perfect fit and he has lots of room in them to last a while. Reece was really excited when he saw them. Thanks again for all your help. J. Dublin
Sarah,The skates are now here in Abu Dhabi and are a great fit!! We are delighted with them (especially my daughters)Thanks very much for all your help and advice. My parents will forward the extra delivery cost as soon as they get back. Once again, thanks. J.A - U A E
To Sarah, Many thanks for posting out the top and trousers from Jerrys, sorry for the delay in saying thanks but we have been busy getting ready for the competition.
When you get the jerrys 2009 details will you email the mens / youth tops over so I can see the new ones. Will you be ordering again from Jerrys in April for your store ? Thanks again for every thing. Kind Regards M.C -
Dear Sarah, Thank you so much for that and calling me so promptly after my email this morning. The invoice is perfect and can't wait to get my Zuca. I will definately be recommending you and your site to my make-up artists friends who also buy Zuca s and the accessories. Thanks again and all the best. L.W - Acton
Hi Sarah. I have just received my order. Lovely Products! I shall give my niece first
choice on the bags, they are both fab! Thanks for all your help with my order. Great service all round. Kind Regards T.A - Portsmouth
Hi Sarah , The dress and tights arrived today. The dress is absolutely gorgeous. It is not my daughter's birthday until the 9th of April so it has been put away until then. She isn't sure what dress we ended up getting because I didn't tell her which dress was still in stock. I'm sure she will be as delighted with the dress as I am. Thanks you very much for all your help and I will certainly be shopping with you again. Just a pity you are so far away or else I would be popping in more frequently. Regards C.M - Paisley
Good morning, yesterday I received ordered item. I want still thank you for your kindness and for your excellent service! A M N Turin, Italy
Hello Sarah I just wanted to let you know the dress arrived yesterday and thank you for all your help. Kind Regards L.G |
